How Heritage Land Bank is Responding to Concerns About COVID-19
Last Updated May 15, 2020
Heritage Land Bank continues to monitor the spread of COVID-19 (coronavirus).
Through the disruption and uncertainty related to the COVID-19 outbreak, please know that Heritage Land Bank is here and ready to help meet our customer’s needs. We have prioritized the health and safety of our customers and employees and are taking measures to continue providing exceptional customer service.
We Are Open for Business
We remain open for business and servicing new and current customers. Beginning Monday, May 18, branch locations in Lufkin and Nacogdoches will be reopening to visitors from 8:00 AM - 5:00 PM, Monday through Friday. We will begin reopening other branches each week with the expectation of having all branches open to visitors by mid-June.
What to Expect at the Branch
Upon arrival at the branch you may notice staff wearing masks and gloves. We will be taking additional precautions such as providing hand sanitizer and disinfecting common surfaces before and after each use. If you wish to wear a mask in the branch, you may bring your own or we can provide one to you.
Connecting With Heritage Land Bank
As always, customers can reach us by phone, email, this website or social media. Customers can access their accounts through Ag Banking Online or our mobile app. Below is a listing of all branches along with their phone numbers. Please call your servicing branch to be directed to that branch’s staff.
We understand that, because of the impacts of COVID-19, customers may find themselves facing financial difficulties. We encourage customers who may be impacted to reach out to discuss how we might be of assistance.
Market Volatility and Lending
Heritage Land Bank is closely monitoring financial markets and the overall lending environment. Our loan portfolio and capital positions are strong.
Your association remains a steadfast partner for our customers and their families in these uncertain times. We are solely focused on being a sound and secure source of credit for your rural and agribusiness needs.
Thank you for being a Heritage Land Bank customer.
Additional Resources for Customers:
USDA - COVID-19 Federal Rural Resource Guide
U.S. Small Business Administration Disaster Assistance
The SBA provides low-interest disaster loans to help businesses and homeowners recover from declared disasters.